Rainbow Drops- A Journey Through Emotions is available for purchase!
Return Policy
At Rainbow Drop Books, we strive to provide our customers with the best products and services. As a small business, we kindly request that you carefully review our return policy before making a purchase. Please note that all book sales are considered final. In the event you receive a book in inadequate condition (visible damage), please follow the steps below to initiate a claim.
Terms and Conditions:
1. Final Sale: All book purchases are considered final. We are unable to accept returns or offer refunds for books purchased.
2. Damaged Books: In the event that you receive a book in inadequate condition, we will gladly assist you in resolving the issue. Although we cannot offer a refund, if deemed inadequate, you will receive replacement copies. To initiate a claim, please contact us via email at kiraquovadisbooks@gmail.com, and we will help you with the claim process.
To process a claim, you will need the following:
a. Proof of Receipt: Provide a copy of your purchase receipt or order confirmation as proof of purchase.
b. Picture of the Item Received: Take a clear picture of the book highlighting the damage or defect.
c. Claim Submission: Submit your claim within 15 business days from the date of receipt. Claims submitted after this period may not be eligible for consideration.
Please note that this return policy is subject to change without prior notice. We appreciate your understanding and cooperation in adhering to these terms and conditions.
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